Kim Cihunka is a Consultant of Business Analysis for Lincoln Financial Group's Group Protection business. Kim's key responsibilities include engaging the organization to enhance and grow customer relationships, revenue and profits through business analysis. Throughout her 5 years as a Business Analyst, she has worked on several initiatives that focused on customer delivery, including working with LFG's Customer Centricity team for the last 2 years. Kim began her career at LFG in Workforce Management. She holds a Bachelor of Science degree in Business Administration from Bellevue University, Bellevue NE. She resides in Omaha, NE.

Kim's 2017 Presentations:

1. How does the Customer Experience Fit into Your Projects?
   
   Wednesday, November 8, 2017 (3:10 pm – 4:10 pm)