Jonathan Kraft is currently a Senior Advisor and Project Manager within APQC's Advisory Service group. Over the past 5 years, he has worked in Advisory Services team within APQC managing process improvement and knowledge management projects for Advisory Services. His client work has with many large multi-national clients, including USAA, Raytheon, Swarovski, Post Consumer Brands, and the State Department. Before APQC, Jonathan spent 4 years as a benchmarking practice lead for a tax consulting firm. Jonathan also spent five years at The Hackett Group in both service delivery and business development.

Jonathan's 2017 Presentations:

1. Transformational Change—Making it Last
   
   Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)