NOVEMBER 11-15, 2019

NOVEMBER 11-15, 2019
Official Conference of the
International Institute of Business Analysis 


Thursday, November 3, 2016

11:50 am – 12:50 pm | Presentation | Room: Roman I & II

Make Your Team's Domain Language Truly Ubiquitous With Concept Maps

Presented by: James Ross


Agile teams supposedly build their collaboration on a shared language of their problem domain, ideally reflected all the way down to the code. But most teams take this shared mental model for granted, without ever taking the simplest steps to check if they're on the same page or to help new team members get up to speed effectively when entering an unfamiliar problem space.

Concept maps to the rescue! One of the simplest of all tools, yet rarely used in agile circles, concept maps have decades of research behind them demonstrating the significant positive impact they can have on all types of learning and knowledge sharing. In this session you'll find out what they are, how to use them and how to demonstrate to your team on your first day back at work that the language is not as ubiquitous as they had assumed all along. You'll also learn what to do about that via a case study and demonstration of the tools we've used to help our teams share knowledge.

This talk received the highest proportion of 3 star ratings of any talk at Agile Australia 2015, the largest agile conference in Australia. The video of the talk can be found here:

What Attendees Will Learn:

  • understanding of the learning impact of concept maps
  • understanding of how to apply concept maps to introduce new team members to an unfamiliar problem space
  • understanding how to diagnose and treat a team's lack of shared mental models of their problem space

Event Trail(s)



 James Ross

James Ross


James has been leading agile development teams for well over a decade and has long since stopped believing that agile is the point. He has played consultant, architect and development manager roles at various organisations. He first fell in love with business rules in 2004 on an insurance origination system for the motor vehicle industry.

James is currently the Engineering Director at Envato, the world's leading ecosystem for digital creative people. He is a popular speaker at various conferences, including Agile Australia, Agile India and the Lean, Agile and Systems Thinking (LAST) conference.

James's 2016 Presentations:

  1. Make Your Team's Domain Language Truly Ubiquitous With Concept Maps
    Thursday, November 3, 2016 (11:50 am – 12:50 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2018, Rising Media, Inc. All Rights Reserved.

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