Acknowledging that the BA role is not always performed by a person that carries the BA title. With that in mind have a discussion of the challenges that this can have to consistency in tools, approach and quality.
Share two separate efforts that have been implemented to address these challenges:

• BAR (Business Analysis Resource) A meeting that takes place every other week and is directed at the Shadow BA in the business (People who perform the BA role without the title) the goal is to share tools, approaches and experiences to help drive consistent solutions and provide support to those outside the BA team.
• Extended BA Services - An effort to support BA activities that take place within the IT organization. Examples of where technologists are asked to perform BA roles. The goal is to provide education and support to these efforts and work to identify a pool of qualified resources within the IT organization.

Share the results of both of these efforts in addressing challenges. Share the unexpected benefit of 2 internal transfers to the BA department and the interest of future professional moves as a direct result of the program.

Learning Objectives:

• Identifying BA Role without the title
• Approach to support BA in the Business
• Approach to support BA in IT