Let’s face it, there are just some conversations that you don’t want to have. There are some people you simply don’t want to talk to. What happens when we don’t? Everyone loses. It is perfectly natural for us to avoid difficult conversations. We fear rejection, retaliation, emotional outbreaks, the dismissal of our ideas, and don’t forget those incredibly awkward moments! However, many conversations need to be had. The solution is not going to work and one person is the roadblock, the performance of an individual is lower than expected, an individual’s behavior is impeding team productivity, someone is dominating too much, the BA and PM are just not communicating, and the list goes on and on. If we want healthy, productive teams and projects, crucial conversations must be had.

Its time to stop ranting, raving, complaining and avoiding, and to start having meaningful, persuasive conversations that make an impact. Are you ready for less stress and more successful conversations? Do you want behaviors to change? Do you want ideas to be heard? Then its time we have a crucial conversation about crucial conversations. This highly interactive and dynamic session will take you on a journey to discover the critical concepts of crucial conversations that will help you effectively discuss what matters most.

What Attendees Will Learn:

• What crucial conversations are and how to have them
• 5 Critical concepts to drive your crucial conversation
• How to deal with those that resist crucial conversations