Heather is from Des Moines, Iowa. She is a stimulus for change as a mom, a business analyst consultant, a longtime volunteer for IIBA®, currently serving on the Board of Directors. Heather worked as a Business Analyst long before there was a formal title, with a variety of project teams to identify and solve problems and challenges in the financial services, insurance and higher education industries. She has a passion for sharing the power of the Business Analyst role in every business. Heather is a natural collaborator, and engages people at all levels in organizations. Heather has a BA in Accounting from Grand View College and an MBA from Drake University and is a CBAP. Heather consults through her company, BAs Without Borders.

Heather's 2016 Presentations:

1. Mastering the Art of Feedback
   
   Thursday, November 3, 2016 (4:50 pm – 5:50 pm)