NOVEMBER 11-15, 2019

NOVEMBER 11-15, 2019
Official Conference of the
International Institute of Business Analysis 


Wednesday, November 8, 2017

2:00 pm – 3:00 pm | Presentation | Room: Timor 1 & 2

The Trio of Success: the PM, BA and QA

Presented by: Mihaela Popescu


Do PMs make good BAs? Do BAs make good PMs? What about QAs what do they have in common with the business analyst?

Let’s discuss the “pure” role of a project manager, a business analyst, a quality assurance analyst and their actual real life roles which are sometimes mixed. In these cases, business analysts may wear many hats: did you ever see the BA that codes or performs quality assurance or the PM that gathers and manages requirements?

What would success look like if roles were well defined instead of shared or blurred?  What would be the equation of success to bring projects on time, on budget and with constant delivery of quality requirements and solution outcomes?

The presenter will share her experience and observations around the topic, showing different aspects of these roles with real life project examples. She will attempt to illustrate what project success looks like when you have a good balance and collaboration between the project manager, the business analyst and the quality assurance analyst.

The presentation will touch on challenges, be it organizational, industry driven or simply unforeseen, that may lead these roles to be distinct or blended and what the impacts on the overall projects successes may be.

Learning Objectives:

  • Demonstrate through real life project examples the need for a strong collaboration between these three roles to drive project success, deliver quality requirements and solutions and deliver overall better business outcomes
  • Learn what impacts blending of these roles may have on projects and business analysis activities and how to understand these impacts and use them to achieve success
  • Share approaches to assist the business analyst to better collaborate with PMs and QAs


 Mihaela Popescu

Mihaela Popescu, CBAP

Lead Business Systems Analyst
Spectrum Health

Mihaela Popescu is a business analyst professional with 29 years of experience in the Information Technology arena. During her career, Mihaela worked in applications development, systems integration, quality assurance, software training, project management and business analysis across many industries: statistical, consulting, pharmaceutical, healthcare and health insurance.

Mihaela is currently a Lead Business Systems Analyst at Spectrum Health where she is providing business analysis leadership on health insurance projects. In this role, Mihaela is leading the Priority Advantage Business Analysis Center of Excellence. Mihaela is a Certified Business Analysis Professional with a passion for applying business analysis to solve complex business problems.

Mihaela's 2017 Presentations:

  1. The Trio of Success: the PM, BA and QA
    Wednesday, November 8, 2017 (2:00 pm – 3:00 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



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