The 21st Century Business Analyst will be the most sought after role in the coming years, so don’t blink or you will miss it. The 21st Century BA will be strategic, value-based, collaborative, and innovative. As a result, the specific expertise of the BA will differ greatly. This presentation explores the various areas of focus for BAs: strategist, architect, business process designer, business rules/decision analyst, business intelligence analyst, value manager, agilest, transformational change expert, customer experience designer, and relationship manager to name a few. We will also explore the various domains the BA finds herself in, including: Technology-Driven Change – IT and Innovation, Business/Technology Optimization – It’s all about Value; and Industry-Specific Change Expert, such as Financial Services, Insurance, Education, Health Care, and Government/Non Profits. And finally, we will explore the leadership qualities for BAs of the future: Value Creation, Agility, Team Leadership, Transformational Change, Complexity Management, Creativity and Innovation.  We then explore the emerging transformation in BA training that is essential for BAs to play an essential role in their organizations.

Learning Objectives:

• Explore the strategic role of the 21st century Business Analyst, and how BA training is transforming
• Discover the essential skills and competencies of 21st century Bas
• Examine the emerging BA education programs designed to close the skills gap