NOVEMBER 11-15, 2019

NOVEMBER 11-15, 2019
Official Conference of the
International Institute of Business Analysis 


Thursday, November 9, 2017

2:10 pm – 3:10 pm | Presentation | Room: Oceana 3-5

Pushing a Heavy Boulder up a Hill — Insights into Overcoming Resistance

Presented by: Marlene Barker


Have you ever noticed that when designing and implementing business performance improvements or other important change initiatives, there are always some individuals that don’t seem to care or are outright resistant? What’s with that? Are these people just not interested or are they simply being difficult? What is in their way? Is there something that can be done about it? Organizational change management is about the people side of change. Join this session to learn more about the dynamics of change with individuals and in corporate culture. Gain insight into what works and what does not work when it comes to managing and overcoming resistance. Experiences from a real case study are presented.

Learning Objectives:

  • Learn what are some of the most common causes of resistance in the workplace
  • Learn how you can spot resistors on your projects or in your organization
  • Learn what are some of the best things you can do about it


 Marlene Barker

Marlene Barker, B.Sc.

Practice Lead & Senior Consultant
Veris Inc.

Marlene Barker, B.Sc. is Practice Lead and Senior Consultant at Veris Inc. a value and results-based consulting firm. Marlene is the current IIBA® Regional Director, Americas West and Past President, Calgary IIBA® Chapter. Prior to becoming President, Marlene held the role of VP, Corporate Development and various other volunteer positions. She holds the Prosci Change Management Certification, is member of International Society of Performance Improvement, instructs at the University of Calgary, sits on the BA Advisory Committee at Mount Royal University and presents at various professional conferences in Canada and the United States. Marlene loves to travel and enjoys international home exchanges.

Marlene's 2017 Presentations:

  1. Pushing a Heavy Boulder up a Hill — Insights into Overcoming Resistance
    Thursday, November 9, 2017 (2:10 pm – 3:10 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2018, Rising Media, Inc. All Rights Reserved.

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