Dr Michael zur Muehlen is Associate Dean of the Graduate Business School at Stevens Institute of Technology in Hoboken NJ. He is responsible for academic oversight, development and growth of seven graduate programs, totaling 900+ students across campus, web, and corporate sites. He directs the research Center for Business Process Innovation and founded the award-winning graduate program in Business Process Management & Service Innovation.

An accomplished expert in BPM, Process Innovation, and Business Decision Management, he has consulted for many businesses and government agencies, including the Department of Defense, NYC Metropolitan Transportation Authority, Goldman Sachs, Morgan Stanley, the US Veterans Administration and the US National Security Agency.

Michael is an active contributor to workflow industry standards and a fellow of the WfMC. He has published two books and numerous articles on BPM and workflow-related topics, and is a frequent speaker on process innovation.

Michael's 2017 Presentations:

1. Becoming Digital: Designing Transactional Processes and Interactive Services
   
   Monday, November 6, 2017 (1:30 pm – 4:30 pm)