There are many techniques that we can draw on to analyze, specify and design new innovative business solutions. Yet too often change fails. It is oh-so-easy to deliver everything we were asked to deliver, only to find out that the situation was far more complex than we thought. In many cases the people aspects of change are the hardest, and we draw intuitively on our ‘softer’ interpersonal skills. We “lead from the middle” and influence without authority. In some cases it may be our interpersonal skills that help enable us to turn a failing project into a resounding success.

In this presentation, we explore some practical techniques for working with stakeholders in tricky, political, and conflict-laden situations.

You’ll hear:

• Practical techniques for stakeholder analysis and engagement
• Techniques for considering different stakeholders’ perspectives
• Tips for facilitating in situations where stakeholders simply don’t agree
• How to survive—and even thrive—in highly political cultures!

You will walk away with tips and techniques that you can use immediately on your next tricky project!

Learning Objectives:

• Practical techniques for stakeholder analysis and engagement
• Techniques for considering different stakeholders’ perspectives
• Tips for facilitating in situations where stakeholders simply don’t agree
• How to survive—and even thrive—in highly political cultures!