Case Study: ConocoPhillips is a global oil and gas exploration company with business units across the globe that often work autonomously. This has created a large IT application portfolio of over 1,000 applications as well as many applications developed internally. Many of these are used to support similar business processes in the different business units. A Business Capability Model with a 3 tier hierarchy was developed specific for ConocoPhillips but based on an industry standard framework. Business Units were surveyed to align their applications to the capabilities in these frameworks and capabilities were aligned with processes. This information, along with costs, #users, and other application data were entered into a data base. A data analytics tool (SpotFire) was used to analyze the data in a variety of ways, to identify the best opportunities to standardize processes and applications. Standardization is helping to not only reduce IT spend by rationalizing the portfolio, but also standardizing processes for collecting data that rolls up to the Corporate Headquarters. This is streamlining our ability to have data ready for analysis for critical decisions.

Learning Objectives:

• Aligning Business Processes to Business Capability Models
• How to use analytics to identify the best process and application standardization opportunities
• What data should you be capturing about your applications and processes