4:30 pm – 5:15 pm |
| Room: Grand Oaks EF
4:30 pm – 5:15 pm | Presentation | Room: Grand Oaks EF
Empowering the Business through Operational Health Assessments
This session will introduce the audience to the Operational Health Assessment methodology, techniques, tools and deliverables. The session will provide a step-by-step description of the process, how to use each tool, and the benefits achieved in real-life project examples from Commerce Bank. Tools used in the Operational Health Assessment include: Strategy on a Page; Capability Map; Capability/System Mapping; Roles & Responsibilities Matrix; Gap Analysis; Business/IT Strategy Alignment Document; Benefit Quantification; and Project Roadmapping.
- exposure to new technique
- templates & instruction for use
- practical use of Business Architecture concepts
Business Management Consultant
Eileen is a results-oriented IT Leader with extensive experience working for Fortune 500 companies, across a wide range of industries. She has proven abilities leading application development, project delivery and process improvement teams. She has been at Commerce Bank for the last seven years, in a variety of leadership roles. For the last four years she has been an internal management consultant, providing internal consulting and program management primarily for the Commercial line of business. Recent consulting engagements have included Operational Health Assessments for our Business Card, AP Automation Payments, and Merchant Services products. She has also led projects to stand up both Enterprise Data Governance and eSignature Governance structures for Commerce Bank.
Eileen's 2018 Presentations:
- Empowering the Business through Operational Health Assessments
Thursday, November 8, 2018 (4:30 pm – 5:15 pm)