Kelly is a Sr. Manager - Process Management at Cox with decades of professional experience in the telecommunications and cable industries. She has extensive experience in developing business processes and solutions and in managing cross-functional teams to implement solutions. Kelly's focus has been on working with clients to understand their business problems and to develop creative solutions that will meet their functional needs and budget. Kelly uses her business process management skills to setup and manage an enterprise wide business process repository, helping her company work smarter and not harder. Kelly is responsible for assessing and improving the process maturity across the company.

Kelly's 2018 Presentations:

1. BPM and your Customer Journey
   
   Wednesday, November 7, 2018 (2:00 pm – 2:45 pm)