Jasmine Lee has been working in the realm of business rules for over 16 years around the world, including in North America, the United Kingdom and Australia.

Jasmine is a passionate advocate for the benefits of natural language rule authoring, and the importance of being able to explain decisions made by business rules, which has led to one of her mottos over the years – “the answer is only half the answer, you’ve gotta have the why as well!”

Jasmine’s particular area of focus has been Public Sector and helping governments transform complex legislation, regulations and policy into IT systems – using principles that can also be applied in a commercial context. In more recent years, this has also included helping organizations understand how they can make their rules more approachable to customers, citizens and businesses through improved online customer experience.

Jasmine has a law degree and a science degree from the Australian National University.

Jasmine's 2018 Presentations:

1. Using Natural Language Business Rules to Transform Customer Service
   
   Thursday, November 8, 2018 (2:10 pm – 2:55 pm)