Heather Mylan-Mains CBAP
President, BAs Without Borders
Heather is from Des Moines, Iowa. She is a stimulus for change as a mom, a business analyst consultant, a longtime volunteer for IIBA®, currently serving on the Board of Directors. Heather worked as a Business Analyst long before there was a formal title, with a variety of project teams to identify and solve problems and challenges in the financial services, insurance and higher education industries. She has a passion for sharing the power of the Business Analyst role in every business. Heather is a natural collaborator, and engages people at all levels in organizations. Heather has a BA in Accounting from Grand View College and an MBA from Drake University and is a CBAP. Heather consults through her company, BAs Without Borders.
Heather's 2018 Presentations:
- The Journey of the Digital Customer
Tuesday, November 6, 2018 (9:00 am – 12:00 pm)
- Digital Customer Journey Mapping
Wednesday, November 7, 2018 (10:25 am – 11:25 am)
- Is Business Analysis the Profession of the Future?
Wednesday, November 7, 2018 (4:20 pm – 5:05 pm)