NOVEMBER 11-15, 2019

NOVEMBER 11-15, 2019
Official Conference of the
International Institute of Business Analysis 


Thursday, November 3, 2016

10:40 am – 11:40 am | Presentation | Room: Forum 3-5

Managing Large Scale Business Transformation with Multiple Stakeholders

Presented by: Lisa Gentile, Renjith Gopalakrishnan


How does an organization move from many disparate regional application landscapes to a unified global way of doing business?   Hang on to your steering wheel and we’ll drive you through how this lofty goal is being realized at Ford Motor Company. 

A large-scale business-systems implementation brings its own challenges and pain points to the organization, such as uncertainty over the return on investment, change management and new business process adoption. This is exacerbated, if you are having a subsidiary model, where each of those geographies are run as an independent enterprise and have a long history in managing their own operations to suit the unique needs of those markets. The purpose of our case study is to provide an overview of the Implementation Management Framework, used to manage a large scale implementation/ business transformation at Ford Motor Company, spanning multiple geographies and multiple markets in each of those geographies.

The framework provides a template to approach a large scale business transformation from three dimensions, Business Process Alignment, Program Management and Organizational Change Management. The framework provides techniques to improve implementation velocity, assign ownership/gain commitment at different levels of the organization, while reducing duplication of implementation efforts.

What Attendees Will Learn:

  • Navigating an organization through large scale change
  • Managing the conflicting desires of the various stakeholders
  • Influencing and Aligning Stakeholders to a common vision and strategy

Event Trail(s)



 Lisa Gentile

Lisa Gentile, CBAP

Strategic Portfolio Analyst
Ford Motor Company

Lisa Gentile is a CBAP with in-depth experience in the Order to Delivery solutions. With 15 years of experience at Ford Motor Company, she has co-led the Business Analysis Community of Practice at Ford Motor Company as well the Global Order to Delivery Business Analyst forum. Lisa's career has seen several rewrites of Order to Delivery systems, most recently a multi-year program effort to move from many regional applications to a single global to delivery suite of applications. This global effort involves not only creating global software solutions but also implementing business process change to leverage global capabilities across the globe. Her role has varied over the years from software analyst, database administrator, business analyst, business process owner proxy and now Strategic Portfolio Analyst.

Lisa's 2016 Presentations:

  1. Managing Large Scale Business Transformation with Multiple Stakeholders
    Thursday, November 3, 2016 (10:40 am – 11:40 am)

 Renjith  Gopalakrishnan

Renjith Gopalakrishnan, PMP, CSCP

Business Analyst
Ford Motor Company

Renjith is currently working as a Business Analyst for Global Order to Delivery (GOtD) implementation @ Ford Motor Company. He has experience working architecting and implementing software solutions in industries such as automotive, consumer goods and logistics. He has done a variety of roles as a IT Analyst, Business Analyst and Product architect. He is currently part of the team that is responsible for the implementation of new Order to Delivery business solution across the company. He is a PMI certified project management professional (PMP) and APICS certified supply chain professional (CSCP)

Renjith's 2016 Presentations:

  1. Managing Large Scale Business Transformation with Multiple Stakeholders
    Thursday, November 3, 2016 (10:40 am – 11:40 am)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2018, Rising Media, Inc. All Rights Reserved.

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