Business and non-profit organizations face unprecedented challenges. In the face of globalization, massive connectivity, disruptive technologies, and shifting powers to the consumer, changing the modus operandi of how value is delivered is essential to staying on top. But change is hard, requiring adjustments not only in processes, interactions, and decisions, but also in mindsets, functions, culture, and technology. Meanwhile the lights must stay on and the show must go on. This theme explores pragmatic transformation of the business. Learn how business models, strategy and governance fit in and how you can proactively design for the new behaviors you seek in your transformational journey.