NOVEMBER 11-15, 2019

NOVEMBER 11-15, 2019
Official Conference of the
International Institute of Business Analysis 


Thursday, November 3, 2016

2:10 pm – 3:10 pm | Presentation | Room: Florentine III & IV

Physician Heal Thyself: Re-establishing the Analysis and Architecture Function of a Modern IT Organisation

Presented by: Martin Sykes


As a department of Cambridge University, Cambridge Assessment is a non-profit organisation with 2500 employees managing three world class examination boards that provide assessments for eight million learners each year in 170 countries. I joined Cambridge Assessment in April 2015 after 15 years of Enterprise Architecture and IT Strategy roles in global organisations. 

At Cambridge Assessment we don't have the luxury of the big corporate IT budgets and headcounts, but we do have the challenge of preparing for a new headquarters building, a major migration to SAP, a large estate of mission critical 24x7 systems and an industry that is transitioning to digital delivery of assessments. In the first year we've taken a pragmatic approach to re-establishing the business alignment, business analysis and architecture functions, challenging the perceived wisdoms to focus on key techniques that make a difference.

The title of this session reflects one of the first internal presentations where we made it clear that we needed to challenge the 'best practices' of the last decade to be able to cope with the pace and volume of change. This session will tell the story of my first year, building the team and the journey we have been on. Some of the techniques have worked well, these include a Kanban board as a way to manage architecture team activities, storyboards to engage the organisation, and an education programme to develop internal talent.


 Martin Sykes

Martin Sykes

Cambridge Assessment

Martin Sykes is the Director of Alignment, Analysis and Architecture at Cambridge Assessment. Established over 150 years ago, Cambridge Assessment operates and manages Cambridge University's three exam boards and carries out leading-edge academic and operational research on assessment in education. Operating in over 160 countries with millions of assessments each year, the IT organisation supports a wide range of mission critical 24/7 information systems. During the last 18 years Martin has been Director for Microsoft's Enterprise Strategy & Architecture Centre of Excellence and a lead in major organizations for their Enterprise Architecture teams and a coach to EAs around the world. Over that time Martin has been developing an approach to corporate storytelling through work in the public and private sectors called CAST that is described in the book "Stories that Move Mountains" which is now available in seven languages.

Martin's 2016 Presentations:

  1. Visual Storytelling for Change Agents
    Tuesday, November 1, 2016 (9:00 am – 12:00 pm)
  2. Physician Heal Thyself: Re-establishing the Analysis and Architecture Function of a Modern IT Organisation
    Thursday, November 3, 2016 (2:10 pm – 3:10 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2018, Rising Media, Inc. All Rights Reserved.

Share This


News. Updates. Networking Events. Keynotes. Special Guests.
  • This field is for validation purposes and should be left unchanged.