9:00 am – 12:00 pm | Pre-Conference Tutorial | Room: Pompeian I & II
Engineering the Business Experience: How Business Rules, Business Processes, and Requirements Can All Work Together
Presented by: Gladys S.W. Lam
Do business processes, business rules and requirements overlap or address distinct concerns? Where do business vocabulary and decisions fit in? What benefits accrue by considering them all jointly?
This workshop illustrates hands-on, best-of-breed analysis techniques that can work together seamlessly to produce superior business solutions. Watch how a process model transforms when business rules and decisions are added. Attendees will work through a case study iteratively to demonstrate how business rules, decisions and vocabulary can dramatically improve a process model.
Make your models come to life. Prepare your designers to develop intelligent screen designs, work out smart usage scenarios, and create test scripts. Enable your business to achieve true business agility, pinpoint customization, and world-class quality in customer service.
Learn How To ...
- Simplify business process models by an order of magnitude or more.
- Be a true partner in business innovation.
- Use a Why Button to put know-how at workers’ fingertips.
Co-Founder & Principal
Business Rule Solutions, LLC
Gladys S.W. Lam is a world-renowned authority on business design. She is Principal and Co-Founder of Business Rule Solutions, LLC (www.BRSolutions.com), the most recognized company world-wide in developing business capabilities based on business architecture and business rules. Based upon her experiences consulting to over two hundred organizations, Ms. Lam developed the landmark BRS methodology with Ronald G. Ross featuring numerous innovative techniques including popular ConceptSpeak™ and RuleSpeak™. She co-authored Building Business Solutions: Business Analysis with Business Rules (2nd Ed.).
Ms. Lam is widely known for her lively, pragmatic style. She speaks and teaches worldwide at conferences and other professional events. She is also Executive Director of the Building Business Capability (BBC) Conference, the official conference of the IIBA®. She also chairs the steering committee for the Business Rules Excellence Awards (BREA). Ms. Lam is Co-Founder of BRCommunity.com, professionals and home of Business Rules Journal.
Ms. Lam is an expert on business project management, having managed numerous large-scale projects across a variety of industries and government organizations. She works comfortably with senior executives and senior management providing insights and advice on business solutions to business problems. She is highly effective with mentoring and training business analysts and other professionals.
Ms. Lam is recognized for her ability to identify the source of business issues, and for her effectiveness in developing pragmatic approaches to resolve them. She has gained a world-class reputation for fostering positive professional relationships with principals and support staff on projects.
Ms. Lam graduated from the University of British Columbia with a B.S. in Computer Science.
Gladys's 2016 Presentations:
- Engineering the Business Experience: How Business Rules, Business Processes, and Requirements Can All Work Together
Tuesday, November 1, 2016 (9:00 am – 12:00 pm)
- Forward Engineering, Reverse Engineering — Know How to Capture your Business Rules
Wednesday, November 2, 2016 (11:35 am – 12:35 pm)