The most effective way to gain buy-in and commitment to become a process centric organization is for the CoE to prove its contribution to the creation of business value and demonstrate how it is not just a cost center. It is essential to become a true enabler of continued and continually improving profit.

Sasha will share her experience gained from establishing and supporting Business Process Centers of Excellence across multiple organizations and industries.  Specifically, she will discuss 5 key facts that each CoE leader should know about for the CoE team to demonstrate its support of the business’s objectives. In addition, she will also discuss the best approach to maintain and grow the support from the organization.  This session is aimed at both established CoE teams, and teams just starting out.

In this session learn about:

• Understanding and connecting the COE to key strategic initiatives
• Demonstrating the business value of the COE
• A brief overview of a multi-year approach to transform the organisation into process-centric company