3:10 pm – 4:10 pm | Presentation | Room: Forum 3-5
Building Change Capacity From the Top Down - A Hospital's Transformation Journey
The reactive culture that exists within healthcare is not sustainable. Transformation will be critical in order to adapt in an ever changing landscape and complex patient needs. Success will require a shift in culture, one that begins with leaders that are prepared to embrace their role as exceptional agents for change. This case study will demonstrate how Business Architecture, Business Process Management and Organizational Change Management is being leveraged to structure, direct and deliver large scale transformation within a Hospital. The presenters will share highlights and lessons learned from transformation inception through to implementation.
- Leveraging business architecture to structure and direct transformation
- Coaching to build "exceptional leaders of change"
- Driving engagement and collaboration with process
Laura Thompson, CBAP
Practice Lead Business Transformation
Capstone Ridge Group
Laura Thompson is the practice lead for Business Transformation at Capstone Ridge Group. She has over 19 years of Business and IT consulting experience that spans Healthcare, Telecommunications, Government and the Insurance sector of the Financial Services industry.
Laura is a CBAP certified in BPM and organizational change management. She is passionate about leveraging business architecture and process to ensure end to end coverage of people, process and technology on transformations.
Laura's 2016 Presentations:
- Building Change Capacity From the Top Down - A Hospital's Transformation Journey
Wednesday, November 2, 2016 (3:10 pm – 4:10 pm)