Have you implemented a great system/process for your team but you don't see any improvement? Is your team relapsing into chaos even after streamlining efforts?

Does your team have a low morale because of their perceived failures?

We have acted as internal consultants for a team defined by all the above questions and we would like to take you through our journey to turn the ship around. Blending Business Analysis, Process Architecture and Change Management techniques- we managed to move the needle and in the process- get a great story to share.  This story has no fairy-tale ending- but a good foundation for the future with many lessons learned and techniques perfected.

Learning Objectives:

• Root cause analysis through process discovery and data
• Change management and communication plans
• Presenting data and results to executives