Sr. Manager - Operations Management, LinkedIn
Amy Smith is the Sr. Manager of the Operations Management team for LinkedIn's Global Customer Operations organization. She is a Six Sigma Black Belt holder with 15+ years of process improvement experience. She specializes in utilizing Lean Six Sigma and change management techniques to streamline and optimize operational and management processes and ensure customer satisfaction. Prior to her career in LinkedIn, she served as the Director of Quality and Continuous Improvement in Lincoln Financial Group.
Amy's 2017 Presentations:
- Governance Panel
Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)
- Picking your Battle — Maturity Model Driven Business Decision Making
Thursday, November 9, 2017 (10:40 am – 11:40 am)