NOVEMBER 11-15, 2019
THE DIPLOMAT BEACH RESORT HOLLYWOOD | FT. LAUDERDALE

NOVEMBER 11-15, 2019
THE DIPLOMAT BEACH RESORT HOLLYWOOD | FT. LAUDERDALE
Official Conference of the
International Institute of Business Analysis 

Speaker Bio

Amy Smith

Sr. Manager - Operations Management, LinkedIn



Amy Smith

Amy Smith is the Sr. Manager of the Operations Management team for LinkedIn's Global Customer Operations organization. She is a Six Sigma Black Belt holder with 15+ years of process improvement experience. She specializes in utilizing Lean Six Sigma and change management techniques to streamline and optimize operational and management processes and ensure customer satisfaction. Prior to her career in LinkedIn, she served as the Director of Quality and Continuous Improvement in Lincoln Financial Group.


Amy's 2017 Presentations:

  1. Governance Panel
    Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)
  2. Picking your Battle — Maturity Model Driven Business Decision Making
    Thursday, November 9, 2017 (10:40 am – 11:40 am)

2018 Program

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Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.

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Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2018, Rising Media, Inc. All Rights Reserved.

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