Too many organizations have Operational Excellence programs that exclusively focus on small bottoms-up process change.

Too many organizations are slow to exploit new technologies.

Too many organizations are attempting too many process improvement projects and are failing at most of them.

It's time for process professionals to step up and exploit today's amazing improvement opportunities. Yesterday's analog processes are now antiques. Organizations need processes that use great data to provide high value and useful information. We've evolved from a task focus to a data and decision world and our processes must improve to fits today's requirements.

In today's turbulent and demanding competitive environment, the key to success for organizations will be to improve their ROI (Return on Information) by transforming their processes to take advantage of unprecedented new ways of working.

This new world also requires a different approach to process improvement. Instead of just bottoms-up or tops-down methodologies, organizations need a robust toolkit that included both plus a rigorous change management approach as well.

Finally, organizations must learn to say no and to stop activities that don't provide value. The key to organizational process improvement success is a disciplined portfolio approach that drives enterprise optimization.

Learning Objectives:

• How to exploit new technologies
• How to successfully do process redesign
• How to do less and win more