In thinking of BPM as a management philosophy, we mean to effect practical process-based management. This is mission critical. It is an inescapable fact that only cross-functional processes create, accumulate, and deliver value. There must be a viable way to also manage in this horizontal direction.

To do that, processes are identified, performance targets set, governance mechanisms created, and everyone is supported to improve process performance in a process-aware culture where everyone contributes.

Sounds easy if you say it quickly?! It’s even easier to do if you follow the steps outlined in this tutorial which will describe a proven approach for making process-based management work in practice, not just in PowerPoint. Using real world case studies, it will explain in detail the practical steps required to create and sustain effective process-based management in a controlled and incremental way.

Get The Circles Turning!

Learning Objectives

• Practical steps to achieve process-based management
• Common errors and countermeasures in process-based management
• Gaining executive support for process-based management
• Understanding the benefits of process-based management
• The key principle of the primacy of process
• How these ideas were used in real life cases